Cookie Policy

This policy has been based on the International Chamber of Commerce UK Cookie guide. It provides information on the cookies used by this website/online service.

You can manage your computer’s cookie settings by configuring your browser settings.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: http://www.allaboutcookies.org and http://www.youronlinechoices.eu for a video about cookies visit http://www.google.co.uk/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

A list of all the cookies used on this website/online service by category is set out below.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing cannot be provided.

The following is a list of the cookies that we have defined as ‘strictly necessary’:

  • ASP.NET_SessionId
  • hubspotutk
  • _hs_testcookie

What these cookies will be used for

ASP.NET_SessionId: Remembering previous actions (e.g. entered text) when navigating back to a page in the same session.

Hubspotutk: This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

_hs_testcookie: This cookie used to test whether the visitor has support for cookies enabled

What these cookies will NOT be used for

Gathering information that could be used for marketing to the user.
Remembering customer preferences or user ID’s outside a single session (unless the user has requested this function).

By using our website/online service, you agree that we can place these types of cookies on your device.

Category 2: performance cookies

These cookies collect anonymous information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

The following is a list of the cookies that we have defined as ‘Performance’:

 

  • __utmc (used by Google Analytics)
  • __utmz (used by Google Analytics)
  • __utma (used by Google Analytics)
  • __utmb (used by Google Analytics)
  • _hstc
  • _hssrc
  • _hssc
  • _hs_opt_out
  • _hs_do_not_track
  • hsPagesViewedThisSession

What these cookies will be used for

_utmc, _utmz, _utma, _utmb: Web analytics — where the data collected is limited to the website operator’s use only, for managing the performance and design of the site.

_hstc: The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session)

_hssrc: Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value “1”, and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

_hssc: Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp.

_hs_opt_out: This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies.

_hs_do_not_track: This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.

hsPagesViewedThisSession: This cookie used to keep track of page views in a session

These cookies can be third-party cookies but the information must be for the exclusive use of the publisher of the website visited.

What these cookies will NOT be used for

Re-targeting adverts

By using our website/online service, you agree that we can place these types of cookies on your device.

Category 3: functionality cookies

These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

NO COOKIES OF THIS TYPE ARE USED ON THIS WEBSITE

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

The following is a list of the cookies that we have defined as ‘Targeting’:

NO COOKIES OF THIS TYPE ARE USED BY THIS WEBSITE