Service excellence is about building trust in relationships, with your customer and your team. Somphob Boonpeng, Assistant Service Manager share how for them – service excellence means serving the people.
Since his first foray into science and technology at a young age, Jethesh Prabhakaran had always been fascinated by how the world worked.
“We live in a technological world, and its complexity continues to throw up challenges that require answers
As we embrace our digital transformation, deep learning is set to become an important feature of Smiths Detection’s future product design. In this interview, we spoke with Software Engineer, Geert Heilmann, a leading member of the team involved in our deep learning research about why Smiths Detection is taking this path.
According to the United Nations Educational, Scientific and Cultural Organization (UNESCO), only 10-20% of the global engineering workforce is female.
The World Economic Forum attributes this phenomenon to the low number
In this insight, field service engineer Sophian Sukiono writes about how he and his team apply the Smiths Way values to their work across the Asia-Pacific region.
As a field service engineer (FSE), I’m part of Smiths Detection’s frontline team – working to make sure
At Smiths Detection we’re driven by a set of values that both reflect and define what we do and how we work. Examples of our values can be seen in our day-to-day activities and in our dealings with customers. Two of these values, customer focus and passion, are particularly clear in our work relating to the potentially lethal drug fentanyl.