Welcome to Smiths Detection Service Operations for the Asia Pacific region
Our goal is to provide world-class customer support for the complete line of Smiths Detection products.
Over the last decade, we have established Smiths Detection as the leader in providing security solutions across the Asia Pacific region.
Our equipment and systems have been installed in 25 countries in the region, for a wide range of applications.
In addition to excellence in providing security solutions to meet the diverse needs of our customers, Smiths Detection Asia Pacific has an excellent customer support network throughout Asia Pacific to enable us to serve you quickly and effectively.
In our effort to provide a level of support that exceeds expectation, we offer support and services that include on-site service, parts & logistics, technical support, in-house repair, training, service agreements, and product services to ensure you get the best value from your Smiths Detection equipment.
Every day we work to ensure Smiths Detection's security systems are fully operational and customer enquiries are effectively addressed.
In addition to our full range of support services for our customers, we encourage every employee to generate and develop ideas that will help us to realize our goal - total customer satisfaction.
Whether you operate in the civil, government, commercial or military sectors, we offer the same levels of service. Please contact us to let us know how we can help you.
You can also contact your local or regional office to enquire about any products you have not located in these pages.
Global phone and e-mail contacts. ... [more]
We welcome your comments on our service & support operations, via our online form ... [more]
May 13. 2013 Smiths Detection’s eqo people screener wins key EU approval [more]
May 08. 2013 Smiths Detection X-ray Customers Offered Real-Time 24/7 Contact with MSA Security Certified Bomb Technicians [more]
April 11. 2013 Smiths Detection Supplies Explosives Detectors to Canadian Airports [more]
April 08. 2013 Smiths Detection Opens New Training and Service Center for the Americas [more]
April 04. 2013 Luxembourg Customs bolstered by Smiths Detection Cargo Scanner [more]
November 26. 2012 Smiths Detection launches specialist X-Ray scanner for cars [more]